For All Clients
We Fix What We Build. And We Keep Making It Better.
Month-to-month support with no contracts. Your RevAI services get faster, smarter, and more effective over time — because we're always optimizing.
Month-to-month. No lock-in. Cancel anytime.
$45–75/hr
Dedicated dev hours
SLA Guaranteed
No Lock-in
More Than Break/Fix
What Support Includes
Support isn't just break/fix. Every month, we review your site performance, AI conversation quality, and conversion data — and we tune the system to perform better. Your RevAI setup gets smarter over time.
Bug Fixes
- Fix issues as they arise
- Root cause analysis
- Prevent recurrence
- Priority based on impact
Updates & Improvements
- Performance optimizations
- Security patches
- Dependency updates
- AI training improvements
Monitoring
- Uptime monitoring 24/7
- Performance tracking
- Error alerting
- Proactive issue detection
Help Desk
- Email and chat support
- Ticket tracking
- Response time SLAs
- Escalation paths
Plans
Support Plans
Standard
$499/mo
- 10 dedicated development hours per month
- Business hours response (Mon–Fri 8am–6pm CT)
- 24-hour response SLA
- Email and chat support
- Monthly performance reports
- Regular updates and security patches
- Additional hours at $45–75/hr
Dealerships with stable systems that need ongoing maintenance and occasional improvements.
Get Free ConsultationPremium
$999/mo
- 25 dedicated development hours per month
- Priority response (4 hours)
- Extended hours (Mon–Sat 7am–9pm CT)
- Phone support with direct access
- Dedicated point of contact
- Weekly optimization reviews
- Proactive performance tuning
- Quarterly strategy calls
- Additional hours at $45–75/hr
High-volume stores that need faster response, more dev capacity, and proactive optimization.
Get Free ConsultationSLAs
Response Time SLAs
"Response" means a human has acknowledged your issue and is working on it — not an auto-reply.
Critical
system down
High
major feature broken
Medium
functionality impaired
Low
minor issue, workaround exists
The Operator Difference
Support From People Who Run Dealerships
When you call us with a problem, we get it. We know what it's like when the website goes down on a Saturday and you have 30 customers on the lot. Our team operates a partner dealership group — we support our own systems first, then yours.
- We understand Saturday rushes, month-end pushes, and seasonal inventory shifts
- The team that supports your system is the same team that built it
- We don't read from a script — we solve problems with operational context
- Issues that impact sales get treated like they impact our sales — because they do
Coverage
What We Support
Our Builds
- All custom solutions we've built for you
- Integrations we've implemented
- Websites we've developed
- AI assistants we've deployed
Third-Party Integrations
- Connections to DMS, CRM, and other systems
- API maintenance and updates
- Break-fix when vendors change things
Infrastructure
- Hosting management (if on our infrastructure)
- SSL certificates
- Domain management
- Backup verification
Need Custom Support for a Dealer Group?
Running multiple rooftops? Need dedicated support, custom SLAs, or a dedicated account manager? Let's talk about what makes sense for your operation.
Contact UsWhy RevAI
Why Choose RevAI
We’re not a generic tech company learning automotive on your dime. We’ve spent 15+ years building technology specifically for dealerships.
Get Free Consultation15+ Years Automotive Expertise
We know DMS, CRM, inventory feeds, and F&I. No learning curve on your time.
You Own Everything
Full code ownership, full documentation. Month-to-month. Leave anytime with everything we built.
CWV 90+ Guaranteed
Every website scores 90+ on Core Web Vitals. If we don't hit it, we fix it for free.
AI Built Into Every Solution
Voice, chat, automation — intelligent AI where it matters, not buzzwords.
Satisfaction Guarantee
Don't pay the final installment if we don't deliver what we agreed on.
Get Started
Questions? Talk to Our Team.
No pressure, no sales pitch. Tell us what you need and we'll recommend the right support level.
Talk to Our Support Team- Month-to-month. No lock-in. Cancel anytime.
- Dedicated development hours every month
- We fix what we build — and keep improving it